A Virtual Assistant can let you focus on what matters most—your business!
Time is an important resource when running a business, and sometimes those menial, everyday tasks can become a barrier to focusing on new opportunities and areas for growth. Having a virtual assistant handle your administrative work will ease your workload significantly, providing more time for you and your team to focus on high-impact projects.
A virtual assistant is a remote employee who offers administrative support for you and your business, usually part-time. They can do tasks that an executive assistant would typically handle, such as scheduling appointments, making phone calls, arranging travel, or organizing emails.
There are no set tasks that virtual assistants perform, and assignments vary depending on the employer. Virtual assistants are most commonly hired for admin work. This includes scheduling meetings, booking travel, organizing calendars, and even answering phones via a connecting line.
There are no set tasks that virtual assistants perform, and assignments vary depending on the employer. Here are the tasks that we provide:
Email management
Database building /updating contacts or CRM
Sending of greetings eCards, event invitations, etc.
Calendar management
Appointment scheduling
Travel arrangement and planning
Reminder services
Dropbox/Google Drive organization
Data entry
Creating/managing spreadsheets
Preparing Powerpoint/Keynote Presentations
PDF conversion, splitting, and merging
Online research
Adding tags & images to blog posts
Receptionist duties
Voicemail checking
Website updating (WordPress, HTML, Elementor)
Sending client invoices
Social media management tasks
Preparing online meeting minutes
Report creation
Forms creation
Document template creation
Online research
Handling initial inquiries about a product/service
Telephone answering service
Managing client transactions, profiles, and accounts
Shopping cart management – helpdesk calls, live chat support, and dispatch calls
Maintaining the CRM database
Processing orders placed offline or online
Generating invoices
Processing payments
Keeping track of comments, suggestions, likes and dislikes, testimonials, and reviews from customers
Refunds processing
Assist customers with order
Billing services
Answering customer service emails/tickets/chat support
Troubleshooting Techniques
Ticket Follow-up
Customer follow-up emails
Assist customers with orders
Billing services
Order tracking
Tracking & logging customer interactions
Resolve complaints
Telephone answering service
Handling initial inquiries about a product/service
Managing client transactions, profiles, and accounts
Posting and scheduling Facebook insights
Promoting Facebook pages
Collating and interpreting Facebook insights
Creating a Twitter account
Managing and increasing your Twitter following
Schedule Tweets and track mentions and hashtags
Create and manage LinkedIn account/profile
Create pinnable images on Pinterest
Scheduling and tracking pins
Create and manage YouTube account
Upload Videos on YouTube
Moderating YouTube comments
2180 Satellite Blvd Ste 400 Duluth, GA 30097
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