FAQ

A Notary Public is a public servant authorized by statute to acknowledge the signature of a person who signs a document. The primary duty of a Notary Public is to show that a disinterested party (the Notary) has confirmed a signature on an important document. A Notary Public is an official witness to the signature of a document.

A signing agent is a public notary expert in loan closing documents. An attorney, lender, title company, or escrow service may hire a signing agent to deliver, sign, and process documents efficiently and on time.

Yes, although we can sometimes accommodate walk-in clients, booking an appointment in advance is preferable to ensure a Notary will be available to see you. This also helps us make sure we have all the necessary documents in advance and that the appointment is as brief as possible for you.

Your identification must be current and contain a photograph, have a description of the person named on it, be signed, and bear an identification number. Here are the acceptable forms of ID:

1. Current driver’s license or state-issued I.D. card

2. Current U.S. passport

3. Current foreign passport stamped by the U.S. Immigration & Naturalization Service

4. Military I.D. issued by any branch of the U.S. Armed Forces

One of the Notary’s fundamental duties is to properly identify his or her client. This requirement is laid down by our practice rules and legislation.

This will depend on the document being certified and what the notary must do. Our notaries will be happy to discuss this with you before your appointment (please note it will often be necessary to see the document in advance to provide an accurate fee estimate).

We will come to you at a place that is convenient for you. This can be your home, office, restaurant, or even a nursing home, hospital, federal, state, or county correctional facility. We also have office hours at the Starbucks on Peachtree Industrial Blvd in Duluth. SignatureXpeditors provides prompt and convenient attention that lets you focus on your client.

We accept multiple payment options, including Cash, Venmo, Cash App, and Card. For title companies and signing services, we accept checks addressed to SignatureXpeditors LLC (with a $50 return check fee). For your convenience, we offer online payment options, where you can book appointment times and pay via card.

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1. Venmo: @Signature-Notary

2. Cash App: $SignatureNotary

Yes, we provide mobile notary and apostille service on weekend afternoons and early evenings (both Saturday and Sunday) and even most holidays.

We have set office hours available to our clients at the Starbucks on Peachtree Industrial Blvd in Duluth. Our service is strictly mobile and by appointment only.

In addition to Mobile Notary Services, we also offer Apostille Processing, Loan Closing/ Signing Agent Solutions, Document Translation, Mobile Fingerprinting, Process Serving, and more. Click on the “Services” link to see the list of all our services.

Our fees vary based on what service(s) you require and the location and availability of our notaries/service providers in your area. Please complete an online request or call (678) 568-1258 for a free estimate.

We ask that all appointments be scheduled at least 24 hours in advance to serve you better. We will, however, make every attempt to fulfill “same-day,” “last minute,” and “emergency” requests.

Late Policy: We understand that traffic in Greater Atlanta can be ridiculous, so we do make an allowance of a 15-minute grace period. We will call 5-10 minutes after your appointment if you have not arrived. If we do not hear from you, we assume you have No-Showed, and the appointment will be canceled. If you arrive 15+ minutes after your appointment, you will be charged an additional $25 late fee.

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Cancellation Policy: We understand things come up in daily life. SignatureXpeditors asks that you inform us of your cancellation at least 24 hours before your appointment. If you book through our website or pre-paid via another avenue & cancel before 24 hours, we will happily issue a 100% refund. If you cancel within 24 hours, you will be charged a 30% late cancellation fee. This does not apply to reschedules. We are happy to accommodate a rescheduled appointment without charge to you, even if relayed within 24 hours.

We will refund you 100% as long as you follow the Late & Cancellation Policies above. Additionally, if you are not satisfied with your notarization or find an error, we are happy to refund you as well and fix our mistake free of charge, as long as you come to us to have it redone. The witness retainer fee, however, is non-refundable as our independent witness is paid for their time immediately upon booking.

Furthermore, if you booked a mobile notary service and our notary has already driven out to you, your travel/hospital fee will not be refunded. Likewise, print/scan services will not be refunded if they have been completed. Please allow 3-6 business days for your refund and processing.

At least 24 hours advanced notice required whenever possible.
Advanced payment required for same-day appointments.
No cancellations/refunds for same-day appointments.
Signings in remote areas and under extreme circumstances (rush jobs, long waiting, inclement weather, long distances, etc…) may result in additional fees.
Errors and omissions caused by our notaries will be corrected at free of charge.
Cancellations should be made via email or phone no later than 4 hours prior to the scheduled appointment. This does not apply to same-day appointments.

Please complete the notary sign-up form under our Schedule/Submit dropdown heading. Be sure to upload all required documentation and provide all required information for consideration.